Shipping policy
Last Updated: February 2026
Thank you for shopping at https://prototypingns.com/.
1. Shipping Method
All orders are shipped exclusively via DHL Express.
We use DHL Express to ensure fast, secure, and reliable international delivery.
2. Shipping Coverage
We ship worldwide.
No matter where you are located, we aim to deliver your order safely and efficiently.
3. Processing Time
Orders are typically processed within 2–3 weeks (Monday–Friday, excluding public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
4. Delivery Time
Estimated delivery time is 5–10 business days worldwide via DHL Express.
Delivery times are estimates and may vary depending on destination country, customs procedures, and local courier operations.
5. Delays
We are not responsible for shipping delays caused by:
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Customs clearance procedures
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Incorrect shipping information provided by the customer
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Force majeure events
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Carrier-related delays
In case of delivery delays after shipment, customers must contact DHL Express directly using the provided tracking number.
6. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
All customs fees, duties, and taxes are the responsibility of the customer.
7. Incorrect Address
If a customer provides an incorrect or incomplete shipping address, we are not responsible for lost or delayed shipments.
If you have any questions regarding shipping before placing an order,
please contact us at: prototypingns@gmail.com