Terms of service

Last Updated: February 2026
Effective Date: February 2026

Welcome to https://prototypingns.com/ (the “Website”), operated by ALEKSANDAR VELIMIROVIĆ PR MAŠINSKA OBRADA METALA I PROJEKTOVANJE MAŠINSKIH DELOVA PROTOTYPING NS NOVI SAD (“we”, “us”, “our”, “Company”). By accessing or using our Website and services, you agree to be bound by these Terms of Service (“Terms”).

Please read these Terms carefully before using our Website. If you do not agree with any part of these Terms, you should not access or use the Website.

1. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others. You must not use the Website in any way that could damage, disable, overburden, or impair the site.

2. Orders and Acceptance

By placing an order through the Website, you offer to purchase a product subject to these Terms.

We reserve the right to:

refuse or cancel any order for any reason
limit quantities purchased per person, household, or order
terminate accounts that are abusive or fraudulent

Order confirmation does not guarantee acceptance of the order. Acceptance occurs when we ship the product.

3. Pricing and Payments

All prices listed on the Website are in the currency displayed at checkout and do not include applicable taxes unless stated.

We reserve the right to change prices at any time. Payment must be completed through the provided payment methods at checkout.

4. Shipping & Delivery

Shipping terms, delivery times, and costs are outlined on the Website’s Shipping Policy.

Delivery timeframes are estimates and not guaranteed.

4. Shipping & Delivery

Shipping terms, delivery times, and costs are outlined on the Website’s Shipping Policy.

Delivery timeframes are estimates and not guaranteed.

5. Return & Refund Policy

NO RETURNS OR EXCHANGES.
Please carefully review product descriptions before ordering. We do not accept returns or exchanges once an order is confirmed and processed.

Exceptions:
We may accept claims only if the product is:

damaged during shipping
incorrect compared to your order

Claims must be submitted within 24 hours of delivery with photographic evidence.

6. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is our intellectual property or used with permission and is protected under applicable law.

You may not reproduce, distribute, modify, or create derivative works without our written permission.

7. Limitation of Liability

To the maximum extent permitted by applicable law, our Company and affiliates will not be liable for:

indirect, incidental, special, or consequential damages
loss of profit, revenue, data, or goodwill

Our total liability for any claim related to the Website or products is limited to the amount you paid for the order.

8. Governing Law

These Terms are governed by the laws of the Republic of Serbia without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms at any time without prior notice. The updated Terms will be posted on the Website with a revised “Last Updated” date. Your continued use of the Website indicates acceptance of those changes.